Contact us
Email hello@myseatgo.com and we'll get back to you within a few business days. If you're signed in, you can also reach us from the Support section inside the app for a faster response.
Frequently asked questions
Is MySeatGO really free?
Yes. There is no commission on rides and no subscription fee to publish a trip or a request, for both drivers and passengers.
Can I be both a driver and a passenger?
Yes, that's the whole idea. Switch between passenger mode and driver mode from the same account, any time.
How does identity verification work?
Before publishing a trip or booking a seat, you confirm a government-issued ID and a phone number. Verified badges appear on profiles across the app.
What if I make the same trip every week?
Set up a recurring trip with a day-of-week schedule instead of publishing it manually each time.
Which cities does MySeatGO cover?
MySeatGO is built for intercity routes across supported countries. Choose your country or use global mode, then search any route to see current trips.
How do I pay for a ride?
Drivers set their own price per seat, payable in cash or by card depending on the trip - you'll see the accepted method before booking.
How do I delete my account?
Go to Profile > Settings > Danger zone > Delete account in the app, or see the full instructions on the account deletion page.